Kids Club Policies

Children ages 8 weeks to 12 years are welcome!

Hours of Operation:
Monday-Saturday: 8 am – 12 pm
Monday-Thursday: 4 pm – 8 pm, Friday: 4 pm – 7 pm
Rockwall(for ages 6+): Monday-Thursday: 4:30 pm – 7 pm

General Policies

• Visits are limited to 2 hours per child.
• Parents/guardians must remain in the facility while their child is in Kids Club.
• No food or drinks are allowed (water bottles only)
• Outside toys or electronics are not permitted.
• Socks are required; shoes must be removed at check-in.
• Staff cannot administer medication or assist with bathroom use.
• Lost or stolen items are not the responsibility of LifeQuest.

Check-In/Check-Out

• Provide the guardian’s name, and indicate which child(ren) will be dropped off or picked up.
• Keep the assigned Kids Club pager with you at all times. Staff will page you if needed.
• Only an approved parent or guardian may pick up the child. (Photo ID must be on file)
• Store shoes and belongings in the provided lockers or cubbies.

Health and Safety

Sick children are not permitted. Please keep your child home if they have:

• Fever , lethargy, irritability, breathing difficulty, or persistent crying
• Vomiting (within 24 hours), diarrhea, rash, or runny nose with colored mucus
• Chicken pox, impetigo, scabies, and head lice
• Pink eye, strep throat, contagious mouth sores
• Confirmed or suspected COVID-19

Diapers & Restroom Needs

• Parents must provide diapers and bottles.
• Staff do not change diapers; parents will be notified via pager when diaper changes or bathroom assistance are needed.
• Soiled diapers must be securely bagged before being placed in facility trash cans.

Discipline Policy

LifeQuest strives to resolve issues with minimal disruption. Actions may include:

• Verbal correction, redirection, and parent notification at pick-up
• Immediate parent contact for more serious concerns
• Parent removal of the child for the day if behavior continues
• Conference with parents, staff, and management
• Temporary or permanent suspension if issues persist

Guest Policy

• Guests of current clients can use Kids Club by redeeming one of the client’s monthly guest passes at the Front Desk.
• Guests without a monthly guest pass may purchase a day pass at the Front Desk.