PRIVACY POLICY

Updated: 10/1/2025

1. Introduction

The Wellness Clinic at LifeQuest LLC (“The Wellness Clinic at LifeQuest,” “we,” “us,” or “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with us, visit our facility, use our website, web app, mobile application, or otherwise engage with our services (collectively, the “Services”).

By using the Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Services.

2. Information We Collect

● Personal Information: Name, address, phone number, email address, date of birth, payment information, and other details you provide when signing up for a membership, purchasing services, attending events, or engaging with us.

● Membership & Activity Information: Data related to membership status, class bookings, service purchases, event participation, and program preferences.

● Usage Data: Information such as device identifiers, browser type, IP address, pages visited, and time spent on our platform.

● Cookies & Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance user experience, track engagement, and improve our Services.

3. How We Use Your Information

We may use the information we collect to:

● Provide and manage memberships, programs, and requested services

● Process payments and send receipts

● Contact you about class changes, facility updates, or member announcements

● Send promotional messages about memberships, programs, events, and services

● Respond to inquiries or requests

● Improve and personalize our Services

● Conduct surveys and request feedback

● Generate sales leads and follow up with prospective members

4. How We Share Your Information

We may share your information with:

● Third-Party Service Providers: For payment processing, marketing, scheduling, or communications.

● Affiliates & Subsidiaries: Entities under common ownership for integrated services and promotions.

● Business Transfers: In case of merger, sale, or reorganization.

● Legal Requirements: When required by law, court order, or regulation.

We do not sell personal information to unaffiliated third parties for independent marketing purposes.

5. SMS/Text Messaging Compliance

By providing your mobile number, you consent to receive text messages (SMS/MMS) from The Wellness Clinic at LifeQuest for purposes including membership information, service updates, promotional offers, and event reminders.

● Consent & Opt-In: Texts are only sent if you provide your number and agree to receive them.

● Message Frequency: Varies depending on your relationship with us.

● Opt-Out: Reply “STOP” to unsubscribe or contact us directly.

● Data & Messaging Rates: Standard carrier charges may apply.

● Privacy & Security: We do not sell or share phone numbers with unaffiliated third parties for their own marketing purposes.

● Regulatory Compliance: Messaging complies with the TCPA, CAN-SPAM Act, and other applicable laws.

6. Third-Party Links

Our Services may contain links to third-party websites, applications, or services. Please note that we are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit, as their practices may differ from ours.

7. Analytics & Advertising

We may use third-party analytics and advertising tools, such as Google Analytics, Meta Pixel, or similar technologies, to better understand how users interact with our Services and to deliver relevant advertisements. These tools may collect information such as your IP address, browser type, pages visited, and time spent on our site.

● Use of Data: Information collected through analytics tools is used to improve Services, measure effectiveness, and support marketing efforts.

● Cookies: These tools may use cookies or similar technologies to track user behavior across websites.

● Opt-Out: You can opt out of Google Analytics by visiting Google Ads Settings or by using Google’s Analytics Opt-out Browser Add-on. For Meta (Facebook) advertising, you can manage your preferences through your Facebook account settings.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is completely secure.

9. Data Retention

We retain personal information as long as necessary to provide Services, meet legal obligations, and support business operations, including marketing to current and prospective members.

10. Your Rights & Choices

● Access & Correction: You may request access to or updates of your personal information.

● Opt-Out: You may unsubscribe from promotional emails or texts at any time, though transactional messages may still be sent.

● Account Closure: You may request account deletion, subject to legal and operational retention requirements.

11. International Users

If you access our Services from outside the United States, your information may be transferred to and stored in the United States.

12. Updates to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date reflects the latest revision. Continued use of our Services after updates means you accept the revised policy.

13. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us:

● Email: client@lifequestfitness.net

● Phone: 509-545-5191

● Address: The Wellness Clinic at LifeQuest LLC, 4215 Convention Place, Pasco, WA 99301